An engaged and happy audience contributes a lot to a business’s revenue. So you won’t be surprised if we said that; Satisfied Customers = Successful Business.
However, if you wish to improve your business, knowing your customers’ opinions about your products and services is essential. Plus, if you’re already benefiting from some Social Media Marketing Services in Pakistan, considering investing some more bucks and efforts in Instagram Stories because 2020 is all about working digitally.
The Millenials and Gen Z have been in talks because they’re famous for not shying away from giving reviews and feedbacks, be it negative or positive. Sounds scary? Yes, it does. But here’s the tip – Use the Feedbacks at your benefit with Instagram Stories.
Instagram Stories get 15x engagement, as compared to the Feed, and the reason behind is the sense of urgency which stories create. Because Instagram Stories disappear after 24 hours, the consumers are motivated to watch the momentary content as there’s a major FOMO in this digital arena. Hence, combining Instagram Stories with your engagement strategies is one sure-fire way to keep your audience hooked up to your content.
Being a Digital Marketing Agency in Pakistan, at Xcentric Services, we keep our audience engaged and gather from them valuable feedbacks; all thanks to Instagram Stories. In this article, we’ve covered for you all the 5 Ways we use Instagram Stories, to gather customer feedback, and later use them at our benefit.
1. Explore 1-to-1 Customer Favorites with – Poll Sticker
The Poll Sticker is one effective way to get real-time results. So instantly analyze the preferences of your audience by using this sticker on your Instagram Stories, which allows you to ask any question from your audience.
Hence, smartly use the – Ask a Question field, and take the back seat, while your audience polls over a YES and NO. Though if you wish to be a bit optimistic, customize these responses according to your choice. Let your creativity go wild and see what your audience prefers, including;
Prices
Features
Quality
Here’s a look at how we, at Xcentric, use the Poll Sticker, promoting two-way communication with our audience, to better understand their preferences.
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